Due to Government advice relating to COVID-19, our charity office is not currently manned. You can still contact our staff by email via hello@wiltshireairambulance.co.uk. Rest assured our front line crew remain operational to attend emergencies. X
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About Us

The Facts
Operational for up to 19 hours a day
The air ambulance can scramble in 2 minutes
On average, 3 potentially lifesaving missions a day
We carry two units of 0 negative blood
Our Helicopter

Registration number: G-WLTS Call sign: Helimed22

Our yellow and green Bell 429 helicopter is the first of its type to be used as an air ambulance in the UK. If you see it in the sky it can fly at a top speed of 178 mph and its call sign is Helimed22, so keep an eye out!

Our helicopter can accommodate a pilot, two paramedics, a patient and a passenger, if needed. On board you'll find all of the equipment you'd find on a land ambulance.

We also have specialist kit so our crew can provide the best medical care possible. This is all paid for by your kind donations!

Our paramedics also use Rapid Response Cars to attend incidents by road when our helicopter is unable to fly or if it is quicker to reach the location using the cars. The cars have the same medical equipment that is onboard our helicopter.

We can only operate with your help
Your support could help save a life. We rely on donations to keep saving lives. No matter how big or small your donation is, it will help to keep our essential service operating. Wiltshire Air Ambulance is operational for up to 19 hours a day, 365 days a year, thanks to your donations. We are funded by you, flying for you.
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Lifetime President
Richard Youens,
Lifetime President

Richard has been a Trustee of Wiltshire Air Ambulance since its inception in 2011. Having formally been a partner of Graham Miller & Co. - City loss adjusters - he is now retired.

He was chairman of the so called ‘Shadow Board of Trustees’ a pressure group formed to encourage the NHS to make Wiltshire Air Ambulance become an independent Trust, which motivated him to step forward to be a Trustee.

Our Team
Meet the team
Our Patron
HRH The Duchess of Cornwall

© Chris Jackson/Getty Images
Patron of Wiltshire Air Ambulance Charitable Trust.
"I am proud to be the Patron of the Wiltshire Air Ambulance Charitable Trust, a vital emergency service which really does make the difference between life and death to the people of Wiltshire."
Mission, Vision, Values

Our journey starts with our mission statement, which is simple. “We Save lives”

The Wiltshire Air Ambulance Charitable Trust does this by raising sufficient funds to finance an air ambulance service in Wiltshire and adjacent counties. All our activities across the organisation are informed by our Mission, Vision, Values and Culture.   

Our Vision guides every aspect of our charity’s work by describing what we aspire to be as we deliver our life saving service in Wiltshire. Our Vision serves as a compass for all our decisions. Our Vision focuses on our People and our Partners.

  • We imagine Wiltshire Air Ambulance as a great place to work, where people are inspired to be the best they can be.

  • We will provide and develop strong leadership – people who will lead by example and be able to take the whole team with them on the journey.

  • We will actively ensure the health and wellbeing of the whole team, including, but not limited to, volunteers, pilots, paramedics, charity staff and anyone who associates with the charity in any way – fostering and nurturing a progressive and innovative workplace environment where every individual’s work/life balance is tailored to maximise their efficiency and enjoyment of their role.

  • We will be highly effective, lean, agile and progressive.

Our values serve as a litmus test for all our actions.  If something is at odds with our Values, we do not do it.

  • Team work: We are one team with one goal, and embrace collective genius.

  • Respect: We treat everyone with dignity, value their contributions and help one another succeed.

  • Passion: We are committed in mind, body and spirit.

  • Excellence: We aspire to be the best in everything we do and strive for continuous improvement.

  • Personal Touch: Every donor and supporter will be valued in exactly the same way, irrespective of size of donation or other contribution to the charity.

  • Integrity: We will be real, honest, inclusive and transparent in all our dealings with each other and our supporters.

  • Communicate: We will communicate with people so that they are informed of all important matters in a timely way – whilst also recognising that some matters are personal or commercially confidential.

  • Planet: We will be a responsible charity and make a difference by using local companies and where possible sourcing recycled and sustainable materials. We also have policies in place to offset our carbon emissions.

We will measure our successes and failures with this Vision and these Values as main indicators of how we are doing.

Our organizational culture needs to support our visions and values, defining the attitudes and behavior of all our people. These will be deeply imbedded and become our collaborative genetic makeup – the Wiltshire Air Ambulance collective DNA.

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